Zetteck

FAQ

Frequently Asked Questions

How come the prices for the WordPress Plugins and Themes are so low?

All Plugins and Themes are released under GPL (General Public License) who believe in Free Software. Most Premium WordPress Themes & Plugins and WooCommerce Extensions and Themes released under GPL are nowadays only publicly available in a bundle of (an expensive) support license and the code itself.

 

The costs of creating and maintaining any WordPress site or store can easily add up into a series of humongous expenses per year. GPLDL breaks up this expensive package providing its club members access to the code they need and removing the developer’s support they are otherwise forced to pay for.

 

Our subcription allows us access to these WordPress Plugins and Themes, and due to this support the crowdfunding prices are low.

 

We do not provide license keys for the Plugins and Themes you purchased from us.

 

We are not developers of the Plugins and Themes, hence our technical support capabilities are limited.

 

We do not change/edit/modify the functionality of the Plugins and Themes and do not fix developer bugs.

 

Are all the WordPress Plugins and Themes unmodified originals with identical code as released by the developers?

Yes, all WordPress Plugins and Themes are 100% authentic and unmodified.

 

What is missing is the first level service and support that developers of the Plugins and Themes usually offer. At Zetteck we will not provide any support for the WordPress items you have purchased. If you need first level service and support from a developer, please consider buying the appropriate support license directly from the original author.

 

In how many WordPress sites can I use the WordPress Plugins and Themes?

All WordPress Items bought at Zetteck are GPL Licensed and can be used on as many websites as you wish – no matter if it is your website, your friend’s website or a client’s website.

 

Can I customized the WordPress Plugins and Themes purchased at Zetteck?

All WordPress Plugins and Themes are GPL licensed and can be customized and modified to your needs. This action is solely your responsibility and Zetteck has zero accountability for any customization you choose to perform. If, by any chance, any error occurs due to your customization, we are not held responsible for the outcome of the product. Our suggestion is that if you need to customize the codes, please take the assistance of a professional developer.

 

Can I get support for the WordPress Plugins and Themes purchased and downloaded?

All WordPress items purchased and downloaded from us need to be installed manually either via FTP Upload or through the WordPress Dashboard-Plugins upload.

 

There are several good instructions on the web how to install WordPress Themes and Plugins. Alternatively, you can request for our help via our Services page.

 

How do I get the updates for the WordPress Plugins and Themes I have purchased and downloaded?

Updates for WordPress Plugins and Themes are uploaded at Zetteck as and when we received the update notification. You must log into your account at Zetteck and go to your dashboard. Here you will find the Download button and all updated versions of your purchases can be downloaded by just clicking on the file.

 

All WordPress Plugins and Themes purchased and downloaded from us need to be updated manually either via FTP Upload or through the WordPress Dashboard-Plugins upload.

 
Can I use the WordPress Plugins and Themes purchased at Zetteck with my wordpress.com blog?

No. All WordPress Plugins and Themes purchased at Zetteck can only be used with a self-hosted WordPress “wordpress.org” Installation. For a comparison of a WordPress.com and WordPress.org Installation have a look at the Infograph at WPBeginner.

 

A WordPress Plugin purchased and downloaded at Zetteck requires a registration code – how can I register?

Some WordPress Plugins downloaded from Zetteck may ask for a registration code in your WordPress Dashboard. All WordPress Plugins will notify you, if there is an update available. DO NOT click update.

 

If a registration prompt appears, please ignore it because the registration is not required and the WordPress item will work without registration exactly the same way as with registration. Just like the update notifications these dialogs are implemented by the developers as a service for their customers who have paid for a support license.

 

Since Zetteck does not offer support licenses for any WordPress items, we recommend ignoring any registration messages and to check for updates manually or when you get notified in your dashboard that there is an update, check back in Zetteck-Your Dashboard-Downloads and find the updated version. If an updated version is not available yet, please do not fret, we will upload the latest version within 2 days of the availability of the new version.

 

Can I keep the WordPress Plugins and Themes purchased and downloaded from Zetteck when I cancel/delete my account at Zetteck?

Sure you can certainly keep them forever even if you decide to cancel/delete your account at Zetteck. But, please note, if you do not have an account with Zetteck anymore, you will not be able to acquire and download the latest updated versions of the WordPress Plugins and Themes you have purchased from us.

 

Can I download an older version of the WordPress Plugins and Themes that I purchased at Zetteck?

We only keep the latest version of each WordPress Plugins and Themes available for download. If you urgently need an older version, please contact us and we will try our best to help you out.

 
I am looking for a specific WordPress Plugins or Themes which is not available at Zetteck – can you help me?

We’re constantly adding new products, but we are especially interested to learn which products can add even more value for our members. So please drop us a line on our contact page with your recommendation and we will see what we can do.

 

I am a developer and want my products added to Zetteck Catalog – can you add it/them?

You can join Zetteck as a Vendor and add your products. You can also Auction your products. You will get to keep all your earnings and pay Zetteck only 1% of the sale cost which is very minimal!